PRIVACY POLICY 
Privacy Policy – Ravestonia.com
Ravestonia.com is operated by Ravenithos SRL, registered in Romania.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website or purchase our products and services.

 1.⁠ ⁠Data Controller

The data controller responsible for your personal data is:
Ravenithos SRL
Email: info@ravestonia.com

 2.⁠ ⁠Personal Data We Collect

We may collect the following categories of personal data:
   •    name and contact details (email address, shipping address)
   •    order information (products/services purchased)
   •    payment-related information (processed securely by payment providers)
   •    messages sent to us through the website or email
   •    technical data such as IP address, browser type, cookies and analytics data

 3.⁠ ⁠Purposes of Data Processing

We process your data for the following purposes:
   •    processing and delivering your orders
   •    providing customized services (rituals, readings, personalized items)
   •    communication regarding your order or customer support
   •    accounting and legal compliance
   •    improving our website and services

 4.⁠ ⁠Legal Basis for Processing

Your data is processed on the basis of:
   •    performance of a contract (fulfilling your order)
   •    your consent (newsletter, marketing cookies)
   •    legal obligations (tax and accounting requirements)
   •    legitimate interest (fraud prevention, site security)

 5.⁠ ⁠Third-Party Service Providers

Your data may be shared with trusted third parties such as:
   •    payment processors
   •    hosting providers
   •    email service providers
   •    analytics services

They process data only according to our instructions and applicable law.

 6.⁠ ⁠International Data Transfers

As we work with clients worldwide, your data may be transferred outside the European Union, but only where appropriate safeguards are in place.

 7.⁠ ⁠Data Retention

We retain personal data only as long as necessary for:
   •    order fulfillment
   •    legal accounting requirements
   •    customer service purposes

 8.⁠ ⁠Your Rights Under GDPR

You have the right to:
   •    access your data
   •    correct inaccurate data
   •    request deletion of data (where legally possible)
   •    restrict or object to processing
   •    data portability
   •    file a complaint with a data protection authority

To exercise your rights, contact us at the email address provided above.

 9.⁠ ⁠Security Measures

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure.

10.⁠ ⁠Cookies

Our website uses cookies. For details, please refer to our Cookie Policy.

11.⁠ ⁠Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page.